Hey there! Remember the last time you reached out to a company and got a robotic reply? Yeah, we hate that too. At Sunflep, it’s personal—literally. Our founder, Jamie, still replies to every single email (though she might need an extra cup of coffee these days).
Honestly, we’re not just saying that. Last year, a customer’s offhand suggestion about packaging led to our eco-friendly redesign—saving 12,000 plastic sleeves annually. So, what’s on your mind? A product idea? A hiccup with your order? Or just want to chat about that weird dream you had last night? (We’ve heard stranger.)
I’ll be straight with you: we’re a small team. But here’s the thing—when you message us, it doesn’t vanish into some corporate abyss. Last Thursday, our developer Mark paused his coding marathon to personally troubleshoot a checkout glitch for a customer in Oslo. That’s just how we roll.
P.S. If you’re into emojis, Jamie’s notorious for replying with 🦥 when she’s working late. No one knows why.