At SUNFLEP, we prioritize seamless delivery for your curated fashion essentials. Our team meticulously processes all orders within 1-2 business days, ensuring your accessories, footwear, and apparel are carefully packaged for transit. Whether you're updating your seasonal wardrobe or selecting statement pieces, our logistics network guarantees secure handling from dispatch to delivery.

Processing typically concludes within 48 hours of order confirmation, excluding weekends. Delivery durations vary based on your location and selected shipping method. Regional carriers and customs clearance may occasionally extend transit times during peak seasons or unforeseen circumstances.

We offer tiered shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Table Rate Shipping (5-10 Business Days): Automatically applied to orders totaling $60 or more

Currently serving most countries across North America, Europe, and select Asia-Pacific regions. Restrictions apply to certain territories due to export regulations; checkout will automatically display available options for your location. For inquiries about specific destinations, please contact our support team.

Upon shipment, you'll receive a confirmation email containing your tracking number and carrier details. Monitor your package's journey directly through our website's order portal or the courier's tracking system. Notifications will alert you of significant transit milestones.

While we strive for timely deliveries, occasional delays may occur due to carrier disruptions or customs inspections. If your tracking shows no movement for 10+ business days or the estimated delivery window has passed, contact [email protected] with your order number. We'll collaborate with shipping partners to resolve the issue promptly.

International shipments may incur customs fees determined by your country's import policies. These charges are the customer's responsibility and are typically collected upon delivery. We recommend consulting local customs authorities for duty estimates, as SUNFLEP has no control over these governmental assessments. Note that refusal to pay duties may result in package return or abandonment.